Claim your complimentary TravelSIM upgrade.

Enter your details below and we will post you a fully activated TravelSIM ready for your next adventure! 

Next Trip:
Return Date:

If the TravelSIM field above is blank, please go back to your email and click the link that says 'upgrade' next to the TravelSIM phone number. You'll need to repeat this process if you have multiple TravelSIMs.

Thank you!

Your complimentary SIM upgrade request has been received.

Why upgrade?

You can now upgrade to the new Australia Post TravelSIM at no cost and:

  • get a new Australian mobile number
  • have your credit automatically transferred to your new SIM

Plus, you get access to all the great features below and all future updates

Our best rates in more countries

Our 90+ countries with Zone 1 rates now covers 92% of destinations Australians visited last year1

That's 76% more countries with Zone 1 coverage

(see rates further down the page)

You can't control who calls you so why should you have to pay for it?

When you upgrade you will not be charged to receive calls in all Zone 1 and 2 countries (over 180 countries in total).

More data. In more locations

Data is king these days. If you upgrade you can enjoy 1, 3, 5 or 10GB Data Packs in over 90 Zone 1 countries. It's so much more than just Europe now!

What about Zone 1 data in the USA, China, Indonesia (Bali), Thailand, Singapore, India, Japan and many more?

Of course we kept the things you already loved - like FREE SMS between Australia Post TravelSIM numbers. 

So if you're travelling with others stay safe and connected with FREE SMS if you each have an Australia Post TravelSIM.

Zone Countries and Destinations

Click a Zone to view our full list of countries and destinations in each zone.

Zone 1 Destinations

  • Afghanistan
  • Albania
  • Armenia
  • Austria
  • Azerbaijan 
  • Bali 
  • Bangladesh 
  • Belarus 
  • Belgium 
  • Bhutan* 
  • Bosnia and Herzegovina
  • Brunei Darussalam
  • Bulgaria 
  • Cambodia 
  • Canada 
  • China 
  • Croatia 
  • Cyprus 
  • Czech Republic 
  • Denmark 
  • England 
  • Estonia 
  • Faroe Islands 
  • Fiji 
  • Finland 
  • France 

  • French Polynesia 
  • Georgia 
  • Germany 
  • Gibraltar 
  • Greece 
  • Greenland 
  • Guam 
  • Guernsey 
  • Hawaii 
  • Hong Kong 
  • Hungary 
  • Iceland 
  • India 
  • Indonesia 
  • Ireland 
  • Isle of Man 
  • Italy 
  • Japan 
  • Jersey 
  • Kazakhstan 
  • Kiribati* 
  • Kyrgyzstan 
  • Laos 
  • Latvia 
  • Liechtenstein 
  • Lithuania 

  • Luxembourg 
  • Macau 
  • Macedonia 
  • Malaysia 
  • Malta 
  • Monaco 
  • Mongolia 
  • Montenegro 
  • Myanmar 
  • Nauru 
  • Nepal 
  • Netherlands 
  • New Caledonia* 
  • New Zealand 
  • Norfolk Island* 
  • Norway 
  • Noumea* 
  • Pakistan 
  • Papua New Guinea 
  • Philippines 
  • Poland 
  • Portugal 
  • Puerto Rico 
  • Romania 
  • Russia 
  • Samoa 

  • San Marino 
  • Scotland 
  • Serbia 
  • Singapore 
  • Slovakia 
  • Slovenia 
  • Solomon Islands 
  • South Korea 
  • Spain 
  • Sri Lanka 
  • Sweden 
  • Switzerland 
  • Taiwan 
  • Tajikistan 
  • Thailand 
  • Timor-Leste 
  • Tonga 
  • Turkey 
  • Ukraine
  • United Arab Emirates 
  • United Kingdom 
  • United States 
  • Uzbekistan 
  • Vanuatu 
  • Vatican City 
  • Virgin Islands 
  • Wales

*Data is not currently available

Zone 2 Destinations

  • Algeria* 
  • Anguilla 
  • Antigua and Barbuda
  • Argentina 
  • Aruba 
  • Bahrain 
  • Barbados 
  • Belize* 
  • Bermuda 
  • Bolivia 
  • Bonaire 
  • Botswana 
  • Brazil 
  • Burkina Faso 
  • Cameroon 
  • Cayman Islands 
  • Chad 
  • Chile 
  • Colombia 
  • Congo, Democratic Republic of the 
  • Cook Islands 
  • Costa Rica 

  • Cote D’lvoire* 
  • Curacao & Bonaire 
  • Dominica 
  • Dominican Republic 
  • Ecuador 
  • Egypt 
  • El Salvador 
  • Ethiopia* 
  • Fed States of Micronesia*
  • French Guiana* 
  • Gambia 
  • Ghana 
  • Grenada 
  • Guatemala* 
  • Guinea* 
  • Guinea-Bissau* 
  • Guyana 
  • Haiti 
  • Iran* 
  • Iraq* 
  • Israel 
  • Jamaica 
  • Jordan

  • Kenya 
  • Kuwait* 
  • Lebanon* 
  • Liberia* 
  • Madagascar 
  • Malawi* 
  • Mauritania* 
  • Mauritius 
  • Mexico 
  • Morocco* 
  • Mozambique 
  • Namibia* 
  • Nicaragua 
  • Nigeria 
  • Oman 
  • Palestine 
  • Panama 
  • Paraguay* 
  • Peru 
  • Qatar 
  • Réunion Island* 
  • Rwanda 
  • Saint Kitts and Nevis 

  • Saint Lucia 
  • Saint Vincent and the Grenadines 
  • Saudi Arabia 
  • Senegal* 
  • Seychelles 
  • Sierra Leone* 
  • South Africa 
  • South Sudan* 
  • Sudan
  • Syria* 
  • Tanzania 
  • Trinidad and Tobago 
  • Tunisia* 
  • Turks And Caicos Islands 
  • Uganda 
  • Uruguay 
  • Venezuela 
  • Vietnam 
  • Yemen* 
  • Zambia 
  • Zimbabwe

*Data is currently not available

Zone 3 - Onboard Cruise Ships and Airlines

We are proud to offer coverage on board cruise ships and airlines but please be aware you are charged at Zone 3 rates. To avoid unexpected costs, data/internet usage is blocked by default but can be unblocked upon request. To control costs, once you disembark your cruise ship or aircraft we recommend powering your phone off and then back on again to ensure you connect to the relevant Zone 1 or Zone 2 network on land.

Zone Rates and Data Packs

 Zone 1Zone 2Zone 3
Data (per MB)$0.15$0.80$2.15
Make Calls (per min)$0.25$1.00$4.25
Receive Calls (per min)FREEFREE$4.25
Send SMS$0.25$0.50$1.50

View our countries and destinations for a full zone list. Onboard cruise ships and airlines are charged at Zone 3 rates.

Zone 1 data packs

Save more than 80% on data costs in 90+ Zone 1 countries3





Frequently asked questions

Why is there new Australia Post TravelSIM?

We asked over 10,000 customers what they would like from their Australia Post TravelSIM for their next overseas trip. The response was fantastic and many of the new features (like free to receive calls in all Zone 1 and 2 countries (over 180 countries in total) and the purchase of data packs in over 90 Zone 1 countries) has come from this customer feedback. 

All this adds up to a superior Australia Post TravelSIM experience when you next travel overseas.

What happens if I am travelling overseas soon?

During the upgrade process you will be asked for your next departure date. If we cannot get the new SIM to you in time, don't worry you can still take the old one and we will hold onto your new SIM until you return. Let us know once you're home and we will transfer your credit to the new SIM and pop it in the mail for you then.

What happens with my existing credit?

Your existing credit will be transferred to your new SIM and credit expiry extended to the end of 2020 (December 31, 2020).

What happens with my existing TravelSIM number?

Your existing number will be deactivated and you will receive a new Australian mobile number on your new SIM and ready for use when you receive it.

What happens if I choose NOT to upgrade?

You can still use your existing SIM but will not have access to the cheaper rates, features (including free to receive calls) and Zone 1 Data Packs available with the new SIM.

We recommend you take advantage of this special upgrade offer for loyal customers whilst available.

Can I get a refund of current balance if I choose not to upgrade?

No, your current credit balance and credit expiry will remain as it is currently with your existing SIM card and account.

Can my upgraded SIM be sent to a PO Box?

Sorry, we can only send SIM cards to a residential address.

If I upgrade do I keep the same SIM?

No, when you choose an upgrade offer we will send you a new SIM. (free standard postage to Australian residential addresses)

How long until I receive my new TravelSIM in the mail?

Your SIM will be sent via standard post and should arrive within an estimated 3-10 business days. 

Trusted by over 100,000 Australian Travellers

If you have any questions or feedback, our Australian based customer service team is here to help.

No bill shock and easy to use.

Just returned from Italy, Greece and Singapore and found the Australia Post TravelSIM worked really well. Got the bonus 1GB data, recharged twice using the app - no problem. Reasonable charge rates for calls and SMS. No bill shock, easy to use and set up. Can recommend for peace of mind while travelling.

Jenny R

Very convenient.

It worked straight off as soon as I arrived in India; hooked up to the local network, and I was able to SMS my family every day, and call them by voice as needed. Very convenient and hassle free! I had the same great experience in the USA, and in South Africa.

Geoff R

No hidden surprises.

It was easy to understand, easy to set up, easy to use. I was notified each country I went into of call rates etc so there was no hidden surprises. Will definitely be using it on my next travels.

Jades S

1 Source: ABS April 2019. 2 Free to receive calls in all Zone 1 and Zone 2 countries and destinations. See full country list here. 3 When compared to the Zone 1 data rate of 15c per mb for the same volume of data. 4 Overseas credit expires 180 days after the last Overseas Credit purchase. Zone 1 Data Packs expiry cannot be extended.