Help & Support
Call our Australian-based call centre. You'll speak to a real person who'll be happy to help you. Available Monday to Friday 7am till 7pm AEST.
1300 881 710
Within Australia on non-Prepaid TravelSIM®+ service
+61 2 9233 5165
International or from a Prepaid TravelSIM®+ service
Our Australian-based contact centre is available Monday to Friday 7am till 7pm AEST and happy to help you with any enquiry.
Prepaid TravelSIM®+ aims to deliver amazing customer experiences and if we did not succeed, we want you to let us know. If you have experienced or are experiencing an issue please contact us, we are available Monday to Friday 7am till 7pm AEST.