Welcome to greater rates, better features and more coverage than your existing Prepaid TravelSIMs. 

Welcome to the NEW Australia Post TravelSIM.

We think it's our best product ever.

As a loyal Australia Post customer with multiple Prepaid TravelSIMs, we're excited to offer you an upgrade from your existing Australia Post Prepaid TravelSIMs to the NEW Australia Post TravelSIM.


Read on to find out more about why you should upgrade today. 

Why upgrade?


Here's why you should upgrade to Australia Post TravelSIM. 

Our best rates in more countries


Our 90+ countries with Zone 1 rates now covers 92% of destinations Australians visited last year1


That's 76% more countries with Zone 1 coverage
1.


(see rates further down the page)


You can't control who calls you so why should you have to pay for it?


When you upgrade you will not be charged to receive calls in all Zone 1 and 2 countries (over 180 countries in total).


More data. In more locations


Data is king these days. If you upgrade you can enjoy 1, 3, 5 or 10GB Data Packs in over 90 Zone 1 countries. It's so much more than just Europe now!

What about Zone 1 data in the USA, China, Indonesia (Bali), Thailand, Singapore, India, Japan and many more?


Of course we kept the things you already loved - like FREE SMS between Australia Post TravelSIM numbers. 

So if you're travelling with others stay safe and connected with FREE SMS if you each have an Australia Post TravelSIM.

Choose your upgrade option

 Upgrade offer ends: midnight Wednesday, December 11 2019

Choose your Australia Post TravelSIM upgrade offer below. Upgrade your SIMs by selecting your offer below and following the prompts. It only takes a few minutes.

For all upgrades:

  1. Your existing credit will be transferred to your new Australia Post TravelSIM
  2. You keep your existing Prepaid TravelSIM mobile number
  3. Your new Australia Post TravelSIM will be active and ready to go when you receive it
  4. We will mail your new Australia Post TravelSIM with free postage

Upgrade Offer 1:
The NEW Australia Post TravelSIM
plus $25 Overseas Credit

Upgrade Offer 2:
The NEW Australia Post TravelSIM
(with no additional credit)

Upgrade offer ends: midnight Wednesday, December 11 2019

Want to learn more or have some questions? Please scroll down or click the heading to view more:

Zone Countries and Destinations


Click a Zone to view our full list of countries and destinations in each zone.

Zone 1 Destinations

  • Afghanistan
  • Albania
  • Armenia
  • Austria
  • Azerbaijan 
  • Bali 
  • Bangladesh 
  • Belarus 
  • Belgium 
  • Bhutan* 
  • Bosnia and Herzegovina
  • Brunei Darussalam
  • Bulgaria 
  • Cambodia 
  • Canada 
  • China 
  • Croatia 
  • Cyprus 
  • Czech Republic 
  • Denmark 
  • England 
  • Estonia 
  • Faroe Islands 
  • Fiji 
  • Finland 
  • France 

  • French Polynesia 
  • Georgia 
  • Germany 
  • Gibraltar 
  • Greece 
  • Greenland 
  • Guam 
  • Guernsey 
  • Hawaii 
  • Hong Kong 
  • Hungary 
  • Iceland 
  • India 
  • Indonesia 
  • Ireland 
  • Isle of Man 
  • Italy 
  • Japan 
  • Jersey 
  • Kazakhstan 
  • Kiribati* 
  • Kyrgyzstan 
  • Laos 
  • Latvia 
  • Liechtenstein 
  • Lithuania 

  • Luxembourg 
  • Macau 
  • Macedonia 
  • Malaysia 
  • Malta 
  • Monaco 
  • Mongolia 
  • Montenegro 
  • Myanmar 
  • Nauru 
  • Nepal 
  • Netherlands 
  • New Caledonia* 
  • New Zealand 
  • Norfolk Island* 
  • Norway 
  • Noumea* 
  • Pakistan 
  • Papua New Guinea 
  • Philippines 
  • Poland 
  • Portugal 
  • Puerto Rico 
  • Romania 
  • Russia 
  • Samoa 

  • San Marino 
  • Scotland 
  • Serbia 
  • Singapore 
  • Slovakia 
  • Slovenia 
  • Solomon Islands 
  • South Korea 
  • Spain 
  • Sri Lanka 
  • Sweden 
  • Switzerland 
  • Taiwan 
  • Tajikistan 
  • Thailand 
  • Timor-Leste 
  • Tonga 
  • Turkey 
  • Ukraine
  • United Arab Emirates 
  • United Kingdom 
  • United States 
  • Uzbekistan 
  • Vanuatu 
  • Vatican City 
  • Virgin Islands 
  • Wales

*Data is not currently available

Zone 2 Destinations

  • Algeria* 
  • Anguilla 
  • Antigua and Barbuda
  • Argentina 
  • Aruba 
  • Bahrain 
  • Barbados 
  • Belize* 
  • Bermuda 
  • Bolivia 
  • Bonaire 
  • Botswana 
  • Brazil 
  • Burkina Faso 
  • Cameroon 
  • Cayman Islands 
  • Chad 
  • Chile 
  • Colombia 
  • Congo, Democratic Republic of the 
  • Cook Islands 
  • Costa Rica 

  • Cote D’lvoire* 
  • Curacao & Bonaire 
  • Dominica 
  • Dominican Republic 
  • Ecuador 
  • Egypt 
  • El Salvador 
  • Ethiopia* 
  • Fed States of Micronesia*
  • French Guiana* 
  • Gambia 
  • Ghana 
  • Grenada 
  • Guatemala* 
  • Guinea* 
  • Guinea-Bissau* 
  • Guyana 
  • Haiti 
  • Iran* 
  • Iraq* 
  • Israel 
  • Jamaica 
  • Jordan

  • Kenya 
  • Kuwait* 
  • Lebanon* 
  • Liberia* 
  • Madagascar 
  • Malawi* 
  • Mauritania* 
  • Mauritius 
  • Mexico 
  • Morocco* 
  • Mozambique 
  • Namibia* 
  • Nicaragua 
  • Nigeria 
  • Oman 
  • Palestine 
  • Panama 
  • Paraguay* 
  • Peru 
  • Qatar 
  • Réunion Island* 
  • Rwanda 
  • Saint Kitts and Nevis 

  • Saint Lucia 
  • Saint Vincent and the Grenadines 
  • Saudi Arabia 
  • Senegal* 
  • Seychelles 
  • Sierra Leone* 
  • South Africa 
  • South Sudan* 
  • Sudan
  • Syria* 
  • Tanzania 
  • Trinidad and Tobago 
  • Tunisia* 
  • Turks And Caicos Islands 
  • Uganda 
  • Uruguay 
  • Venezuela 
  • Vietnam 
  • Yemen* 
  • Zambia 
  • Zimbabwe

*Data is currently not available

Zone 3 - Onboard Cruise Ships and Airlines

We are proud to offer coverage on board cruise ships and airlines but please be aware you are charged at Zone 3 rates. To avoid unexpected costs, data/internet usage is blocked by default but can be unblocked upon request. To control costs, once you disembark your cruise ship or aircraft we recommend powering your phone off and then back on again to ensure you connect to the relevant Zone 1 or Zone 2 network on land.

Zone Rates and Data Packs


 Zone 1Zone 2Zone 3
Data (per MB)$0.15$0.80$2.15
Make Calls (per min)$0.25$1.00$4.25
Receive Calls (per min)FREEFREE$4.25
Send SMS$0.25$0.50$1.50
Receive SMSFREEFREEFREE

View our countries and destinations for a full zone list. Onboard cruise ships and airlines are charged at Zone 3 rates.

Zone 1 data packs

Save more than 80% on data costs in 90+ Zone 1 countries3

1GB
$25

3GB
$70

5GB
$110

10GB
$200

Frequently asked questions


Why is there new Australia Post TravelSIM?

We asked over 10,000 customers what they would like from their Australia Post TravelSIM for their next overseas trip. The response was fantastic and many of the new features (like free to receive calls in all Zone 1 and 2 countries (over 180 countries in total) and the purchase of data packs in over 90 Zone 1 countries) has come from this customer feedback. 


All this adds up to a superior Australia Post TravelSIM experience when you next travel overseas.

What happens if I am travelling overseas soon?

During the upgrade process you will be asked for your next departure date. If we cannot get the new SIM to you in time, don't worry you can still take the old one and we will hold onto your new SIM until you return. Let us know once you're home and we will transfer your number and credit to the new SIM and pop it in the mail for you then.

What happens with my existing credit?

Your existing credit on each SIM will be transferred to your new SIM and credit expiry extended to 180-days.

What happens with my existing TravelSIM number?

Your existing numbers will be transferred to your new SIMs and ready for use when you receive it.

What happens if I choose NOT to upgrade?

You can still use your existing SIM but will not have access to the cheaper rates, features (including free to receive calls) and Zone 1 Data Packs available with the new SIM.


We recommend you take advantage of this special upgrade offer for loyal customers whilst available.

Can I get a refund of current balance if I choose not to upgrade?

No, your current credit balance and credit expiry will remain as it is currently with your existing SIM card and account.

Can my upgraded SIM be sent to a PO Box?

Sorry, we can only send SIM cards to a residential address.

How much does it cost to upgrade?

You can view your upgrade offer here. 

If I upgrade do I keep the same SIM?

No, for each SIM you upgrade we will send you a new SIM. (free postage to Australian residential addresses)

How long until I receive my new TravelSIM in the mail?

Your SIM will be sent via standard post and should arrive within an estimated 3-10 business days. 

The link to claim my offer did not work?

Try here Alternatively, copy and paste this website address into a new tab or web page: 
https://www.prepaidtravelsim.com.au/Shop/upgrade/.


Once the webpage loads, login to your account using your existing Prepaid TravelSIM username and password and follow the prompts.

Trusted by over 100,000 Australian Travellers


If you have any questions or feedback, our 24/7 Australian based customer service team is here to help.

No bill shock and easy to use.

Just returned from Italy, Greece and Singapore and found the Australia Post TravelSIM worked really well. Got the bonus 1GB data, recharged twice using the app - no problem. Reasonable charge rates for calls and SMS. No bill shock, easy to use and set up. Can recommend for peace of mind while travelling.

Jenny R

Very convenient.

It worked straight off as soon as I arrived in India; hooked up to the local network, and I was able to SMS my family every day, and call them by voice as needed. Very convenient and hassle free! I had the same great experience in the USA, and in South Africa.

Geoff R

No hidden surprises.

It was easy to understand, easy to set up, easy to use. I was notified each country I went into of call rates etc so there was no hidden surprises. Will definitely be using it on my next travels.

Jades S

1 Source: ABS April 2019. 2 Free to receive calls in all Zone 1 and Zone 2 countries and destinations. See full country list here. 3 When compared to the Zone 1 data rate of 15c per mb for the same volume of data. 4 Overseas credit expires 180 days after the last Overseas Credit purchase. Zone 1 Data Packs expiry cannot be extended.